Covid Guidelines

MASK UPDATE: Masks are still required in the office.

EFFECTIVE MARCH 1, 2022 : The CDC updated its guidance on mask wearing and announced that it is no longer requiring that masks be worn on school buses or vans for K-12 and child care programs and in outdoor public transportation settings. The CDC has not lifted the mask mandate for medical facilities which includes dental offices. The requirement to continue to wear a mask in medical and dental offices applies to patients, residents, staff, vendors, and visitors. The Massachusetts Dental Society will continue to monitor any CDC mask guidance changes.

Exceptional Care in a Safe, Comfortable Environment

We want to inform you of what we’re doing in preparation for our continued commitment to your safety. As you are aware, infection control has always been a top priority for our practice, and our commitment to it is unwavering. Our infection control processes are developed so that—when you receive exceptional care in our office—it is in a clean, safe, and comfortable environment.

Bolton Family Dental has always followed and will continue to follow the recommendations provided by the Centers for Disease Control (CDC), American Dental Association (ADA), and Occupational Safety and Health Administration (OSHA). We have also added additional layers of protection, as our goal is to exceed all recommendations and provide you with even greater peace of mind.

We will continue to follow the activities of these agencies to ensure that we are up to date on any new rulings or guidance that may be issued. Below are a few of the safety protocols that you will notice at your next appointment:


24 hours prior to your visit, our staff will be in communication with you to do a pre-screening questionnaire.

Day of Appointment

Please remain in your car when you get to the office and call to let us know you’ve arrived. A staff member will ask you similar questions to the day before. We will be providing hand sanitizer for you to use upon entering. We require that all patients wear a mask to their appointment per CDC healthcare guidelines, and guests/companions will be asked to wait outside the office unless the patient is a minor, or if assistance is needed.

When Making an Appointment

Appointments will be managed to allow for social distancing in the waiting room and hallways. The regulations set forth by the governor have required that we reduce the volume of people being treated in a given day for the unforeseeable future. This might mean that you are offered fewer options when scheduling your appointment.

Practice Protocols

Our staff will be thoroughly screened each day with a temperature check and a similar questionnaire to the one that our patients are given. Magazines and books have been removed from the waiting room. We have added specialized air filters throughout the office. Our entire staff will be wearing increased PPE.

The front office has been retrofitted with plexiglass to protect staff and patients during office interactions. Extra scheduled deep cleaning of the office will occur throughout the day. Our doctors will continue to address as many of your dental concerns as possible by phone.


We are happy to answer any questions you may have about the steps we are taking to keep you safe in our practice. Feel free to contact us with any questions you may have.