Privacy & Security

This privacy notice discloses the online privacy practices for the Bolton Family Dental website, It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect your information.
  4. How you can correct any inaccuracies in that information.

This statement refers to the website and online forms only. Click here to read Bolton Family Dental’s full Notice of Patient Privacy Practices.

Information Collection, Use, and Sharing

This website does not employ third-party data collection services like Google Analytics, nor does it track or store your browsing information. We only have access to/collect information that you voluntarily give us via our HIPAA-secure webforms (described below), email, or other direct contact from you.

We are the sole owners of the information that you provide to us. We will never sell or rent your information to a third party. Our office will use your information for healthcare and administrative purposes (billing, insurance, etc). Read more about how and when we may use or share your information »

Information Security in Transit and at Rest

We take precautions to protect your personal information both in transit and at rest, online and in our physical practice. The computers and servers on which we store patient information are kept in a secure environment, and only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to that information.

Filling Out New Patient Forms

MedForward logoBolton Family Dental uses MedForward for all of our online forms, including our New Patient Registration and Consent for Care Form. MedForward’s HIPAA-compliant webforms meet or exceed all U.S. Health Insurance Portability and Accountability Act (HIPAA) security regulations. Submissions are encrypted both in transit (when you hit send) and at rest (on MedForward’s dedicated servers) to ensure that your information is secure. Only users authorized by Bolton Family Dental have exclusive access to submission data.

Regarding Email

Bolton Family Dental will not contact you via email unless you specifically request it or if you email us first. While our email client is HIPAA compliant, it is important that you understand that your email client (Gmail, Outlook, Apple Mail, etc) is almost certainly not secure by HIPAA standards. So, while we can take every precaution to protect your information on our end, we have no control over the security of information once it has been delivered to you.

Access to and Control Over Your Information

You have several options regarding your personal information, including:

  • Seeing what data we have about you, if any.
  • Correcting any data that we have about you.
  • Expressing any concern you may have about our use of your data.

To request any of these items, contact our Privacy Officer at the number or address listed at the end of this notice. Read a full list of your rights and options »


If you have questions about this Privacy Policy, our practices, or your information, contact Bolton Family Dental via:

Privacy Officer: Linda Hier
Telephone: (978) 779-6223
PO Box 309, Bolton, MA 01740